Terms of Service

Last updated: June 1, 2026
This is a starting template. Before you go live, review it with a qualified attorney and replace every bracketed placeholder with your real business details.

These Terms of Service ("Terms") govern your access to and use of the Answova website and AI receptionist service (the "Service"). By using the Service, you agree to these Terms. If you do not agree, do not use the Service.

The service

Answova provides an AI powered receptionist that answers calls and messages, books appointments, and relays information on your behalf. Features may change over time as we improve the Service.

Your account

You are responsible for the information you provide and for keeping your account details accurate. You must use the Service only for lawful business purposes and in compliance with all applicable laws, including those governing calls, recordings, and messaging.

Billing and cancellation

Acceptable use

You agree not to use the Service to send spam, to harass anyone, to break the law, or to interfere with the operation of the Service. We may suspend or end access for any account that violates these Terms.

Call recording and consent

You are responsible for ensuring that your use of the Service, including any call recording or messaging, complies with the laws of your state and your customers' locations. We provide tools to help, but the obligation to obtain any required consent rests with you.

Service availability

We work hard to keep the Service running reliably, but we do not guarantee uninterrupted or error free operation. The Service is provided on an "as is" and "as available" basis.

Limitation of liability

To the fullest extent permitted by law, Answova is not liable for any indirect, incidental, or consequential damages, including lost profits or lost business, arising from your use of the Service. Our total liability is limited to the amount you paid us in the three months before the claim.

Changes to these terms

We may update these Terms from time to time. When we do, we will revise the date at the top of this page. Continued use of the Service means you accept the updated Terms.

Governing law

These Terms are governed by the laws of the State of [your state], without regard to its conflict of laws rules.

Contact us

Questions about these Terms? Reach us at hello@answova.com.